Please see this page for help logging in.
Help is not available to users who are not logged in and no help information is available for menus. Please login to access help for WebAdvisor processes. If you log in and still receive an error, call the helpdesk at x4357.
WebAdvisor will operate effectively with the Netscape Navigator, Mozilla or Microsoft Internet Explorer browsers on PCs or Macintoshes. For best results the browsers should be Release 4.x level or later. While Internet Explorer Release 4.x functions satisfactorily on Macintosh platforms, you will achieve a more aesthetic appearance with Release 5. WebAdvisor has been installed on other platforms, such as X Windows, but it has not been rigorously tested on these platforms and the results may be problematical. Important: Javascript must be enabled in your browser.
For PC Users - You can print
a form by clicking the Print icon on the Toolbar of your browser.
Alternately, you can click File, and then click Print in the
drop-down menu. Then click OK in the displayed Print dialog box. The
document will be printed on the printer indicated in the text field Name
in the Print dialog box. You can change the destination printer by selecting
another printer in the Name drop-down list box and then click OK.
Some of the forms will be more legible if you print them using Landscape mode.
To print a form in Landscape mode, click File, then click Print,
and then click Properties in the Printer dialog box. A Document
Properties dialog box will appear. Click the Page Setup tab and then the
Landscape radio button in the Orientation section of the dialog
box. Click OK to set the Landscape mode and OK once more to cause
the form to print. After the form has printed you might want to reset your
system back to Portrait mode by following the same procedure you used to set
Landscape mode.
For Macintosh Users - You can print a form by clicking the Print
icon on the Toolbar of your browser and then click Print in the pop-up
dialog box. Alternately, you can click File, and then click Print
in the pop-up dialog box. The document will be printed on the printer indicated
at the top of the pop-up dialog box. You can change the destination printer by
clicking on the Apple icon in the upper left-hand corner of the window and then
clicking Chooser in the drop-down menu. The Chooser dialog box will
display a graphic of all the printers set up for your Macintosh. Select the new
printer by clicking on the appropriate icon and then close the dialog box by
clicking the upper left corner of the box. Some of the forms will be more
legible if you print them using Landscape mode. To print a form in Landscape
mode, click File and then Page Setup in the drop-down menu. Click
the Orientation icon to change the printer setting from Portrait to
Landscape mode. The accompanying graphic will illustrate that you made the
change. Click OK to enable the setting and print the form using the
instructions presented previously.
WebAdvisor puts a session cookie on your desktop when you log into the system. When you close your browser, the cookie is erased.
There are a number of conditions that might affect your response time in WebAdvisor. Often an increase in the response time is related to traffic over the communication lines. Depending upon your location, WebAdvisor uses DeSales’ network, the Internet or both. The number of users on any portion of those systems will often slow the response time for everyone. Downloading large files via Desales' communications lines will drastically increase response time for all other users on the system. High levels of WebAdvisor use by other members of the institution also affect your response time. This is caused not only by increased user traffic, but also by the additional processing required of the host machine to respond to WebAdvisor queries. You may also experience slower performance during peak usage periods for your Internet Service Provider (ISP). You should notify the helpdesk if you continue to experience poor performance during non-peak usage periods.
This message is returned when the
DeSales administrative system is not available.
Use the “General Education Core Requirement Code” box on the Search for Classes page. Choose the proper code from the drop-down box.
Subjects represent the CE-,
Course Levels are the next part, i.e., CE-610, AB-217, BI-151,
but refers to the whole band, level 100, 200, 300, 400, 500, 600, etc.
Course Number is the exact course number, CE-610, AB-101,
BI-151, so here you type either 610, 217,
or 151.
Section is for the exact section number, CE-610-CV01, AB-217-03,
BI-151-01, so here you type CV01, 03, or 01.
In the last two boxes for Course Number and Section, the code must be typed exactly
or the class will not be found.
The Supplies field does not refer to books. Please contact the bookstore to find out what books are necessary for your class.
Please follow the instructions here regarding enabling Javascript.
If you continue to receive an error message, please clear your browser’s cache, by following these instructions. Another option is to try an alternate browser.
If, after following these instructions, you still receive an error message, please call the helpdesk at x4357.
Internet Explorer tends to cache pages too aggressively for dynamic web application use. Try going to Tools … Internet Options and on the General tab click the "Settings" button (for "Browsing History" or "Temporary Internet Files"). Then make sure "Every time I visit the webpage" is selected for "Check for newer versions of stored pages".
Another option is to try an alternate browser.
If, after following these steps you still do not see the information, please call the helpdesk at x4357.